FREQUENTLY ASKED QUESTIONS

THE NOTTINGHAM MILE CHALLENGE

ENTRIES

The minimum age to enter the Mile Challenge is 4 years old. Younger children pushed by a paying adult in a buggy, pushchair or wheelchair can take part and must be accompanied at all times in any category. Children under 11 years must have an accompanying paying adult with them at all times.

All participants under age 11 must have an accompanying paying adult with them at all times.

No. Although we will publish accompanying adults results separately they will not be part of the overall results of this category.

Any participant who requires a helping hand around the course is welcome to bring a friend or family member free of charge. Please enter your category first  then email your request to info@goldlineevents.co.uk with your surname and race reference number.

Yes. Your four legged friend can help you around the course, however man's best friend must be on a lead at all times and be used to running in a crowd. If you are not sure please contact info@goldlineevents.co.uk

Not at all. Entry to the Nottingham Mile Challenge is open to all, regardless of age or ability. We encourage everyone to take part in all categories as we want our event to be as inclusive as possible.

No. Entries to the Nottingham Mile Challenge are non transferable under any circumstances. If a person is found to be running in another runners bib, then they face disqualification and potentially refused entry into future races.

If a category is not sold out you can enter on the day at the Help Desk from 08.30am.

The entry fee on the day will be £15 for one run. Entries close 20 minutes before the start of each category.

Yes. Groups of 10 or more participants can enter together and pay by one invoice, please email info@goldlineevents.co.uk to apply for a group entry.

RUN INFORMATION

The first category starts at 10.30am, with the rest of the categories following in waves. We recommend everyone arrives by 10.00am to take advantage of the facilities in the Race Village.

It is estimated that the runs will finish around 1pm. The Race Village is open till 3pm.

We welcome all sorts of mobility aids on the course.

The emphasis is on FUN and inclusivity. It's about coming together to support each other in a series of mile runs. However, it can be competitive if you want it to be as each category will be chip timed.

No there are no cut-off times. Everyone will be given the time they need to finish the race.

Yes. Each category will be a maximum size to ensure the race is safe for all abilities to take part.

If we exceed the capacity of a category we will split the category into multiple runs to ensure everyone has a great time in a safe environment.

Yes All categories will be chip timed and the results will be published on our website later on the day.

If you have bought your own place no, but we encourage everyone to fundraise for one of our official charities and support the essential work they do.

FACILITIES

Yes. The main baggage tent on the Race Village will be open from 9am. Your baggage label will be in your race pack as a separate tag, this will be the same number as your race bib. Be sure to keep this label safe, loss of your baggage label will not only delay your start but also delay the collection of your bag. When you arrive please place your label in a prominent position on your bag before you get to the baggage tent.

To retrieve your bag at the end of the run all you have to do is show your running bib at the baggage tent.

Please note: Whilst we will do our utmost to protect your bags, organisers cannot be held responsible for valuables left in the baggage tent - you leave all belongings at your own risk.

There will be plenty to do and see on the Race Village including family entertainment and fun activities, there's also lots of tasty food and a bar to keep you hydrated.

Yes. We want to see your friends and family on the day to support you and enjoy the pre and post run entertainment and all the facilities in the Race Village. Everyone is welcome and encouraged, including your four legged friends!

Yes A free-to-view area accessible for wheelchairs and other equipment will be provided in a prime position, close to the start/finish line. This will be on a first come first served basis, and is not pre-booked. If large groups of disabled spectators wish to pre-arrange access to the area please contact us and we will do our best to help.

The nature of the Nottingham Mile Challenge means there will be lots of people and noise around Victoria Embankment. However, we are aware that some people can become anxious in large crowds. With this in mind, there will be quiet areas in the Race Village for anyone looking for a quiet space.

If you have any concerns please email info@goldlineevents.co.uk

Yes. A limited amount of free car parking and blue badge parking will be available on part of the Recreation Ground on Victoria Embankment (NG2 2JY) on a first come first served basis.

As the car park entrance on Victoria Embankment is on the course there are entry and exit time restrictions. Entry to the car park will close at 10am or once it's full, cars cannot exit until the last run has finished and everyone is off the course. Nottingham has a great public transport system, including buses and trams to Victoria Embankment.

For more information see our Travel Information page.

ROBIN HOOD HALF MARATHON & ROBIN HOOD MINI MARATHON IN PARTNERSHIP WITH IKANO BANK

RACE ENTRY

Half Marathon participants will need to be 17 years of age on race day.

Robin Hood Mini Marathon in partnership with Ikano Bank participants will need to be 4 years of age on race day. Any child under the age of 11 must be accompanied by a responsible adult, who must also enter the race via the entry system – failure to do so may cancel the child's entry. Please note that there is no upper age limit for any race.

To qualify for UKA Affiliated entry, your running club must be recognised via the UKA Governing Body. If your club is missing from the list when you enter, please contact us: info@goldlineevents.co.uk

By signing up to be a Guaranteed Fundraiser you commit to raising a minimum of £50 for our headline charity, Cancer Research UK. As a thank you from us you will receive £5 off your Half Marathon race entry fee. Your details will be passed to Cancer Research UK so they can contact you and support your fundraising.

We will request evidence of your fundraising and failure to do so may result in your race pack being delayed. If you don't raise the minimum fundraising amount you may be asked to pay £5 back before your race pack is issued.

If your entry has been successful you will receive an email confirmation with your order number. Please keep a safe copy of your order number as you will need this in the future. You can also log into your profile to see if your entry was successful.

All entries will show as unfulfilled until we process your race pack (Including any merchandise) and either send it to you or deliver it to the race village for collection.

If your deferral is successful, your entry inside your profile will be tagged as "Deferred to..." and then the date of the relevant event. Please note, this will not happen immediately. If you cannot see "Deferred to xxxx" on your entry with six months to go to the race, please email info@goldlineevents.co.uk 

Entries will close approx. one month before the race or earlier if a race is full. Please check the website and social media channels for updates on the entries closing.

No. We cannot accept entries to the Half Marathon, Robin Hood Mini Marathon in partnership with Ikano Bank or Nottingham Post Corporate Challenge on the day on the race.

No – unfortunately we do not have the facilities to take payment over the phone and all entries must be made online. However, if you are experiencing difficulties with this, then please call us on 0778 813 7117 and we will see how we can assist you further.

Yes. Groups of 10 or more participants can enter together and pay by one invoice, please email info@goldlineevents.co.uk to apply for a group entry.

Yes. However to ensure your safety and the safety of other participants, please email: info@goldlineevents.co.uk so we can ensure you are allocated a suitable start zone.

If you get an injury, we recommend you go to your GP and/or a physiotherapist for advice. Hopefully your injury will recover and you will be able to take part.

However, if it does not and you are unable to participate you can apply to defer your entry. To apply to defer your entry to the following year, please click here

RACE PACKS

Race Pack Collections: Race packs, including your race number, baggage label and merchandise (if ordered) will be available for collection from the Race Village during the following times:

Friday 24th September 3.30pm-6.30pm

Saturday 25th September 9.30am-4pm

Address: Victoria Embankment Recreation Ground, The Meadows, Nottingham, NG2 2JY

Please remember to bring a copy of your race entry confirmation email and a form of photo ID.
Please note there are no collections on Sunday.


Race Pack Posted: If you requested your race pack to be posted to you should receive your race pack by the following dates: If you entered before the 8th August 2021 we expect you to receive your race packs from week commencing 23rd August 2021. If you entered between 8th August and 5th September 2021 we expect you to receive your race packs week commencing 13th September 2021.

Please note your race pack will be sent to the address you have provided on your entry form.  If you have changed address and have not changed it within your profile a replacement pack cannot be sent.

All Corporate Challenge race packs will be posted to the team leader directly.

All Nottingham Mile Challenge Rack Packs (which will include your race number, luggage tag and t-shirt) will be available for collection only from the Race Bib Collection Tent at the Race Village on Friday 24th September 3:30pm – 6:30pm or from 9:30am on Saturday 25th September.

No, you will have to collect your race pack from the Help Desk situated in the Race Village. Please remember to bring a copy of your race entry confirmation email with a form of ID.

Yes, if your entry has not been processed. Please log into your profile and change your details.

Please Note: If your pack has already been processed then you will not be able to amend your details. Please try to collect your race pack from your previous address or arrange for it to be forwarded to you. If this is not possible then please come to the Help Desk in the Race Village with your proof of entry (confirmation email) and photo ID (driving license or passport). The Help Desk opening times can be found in the Race Village section of these FAQ's.

To be friendlier to the planet we are not printing thousands of Race Guides. Your Race Guide will be available online, a link to the Guide will be sent to each participant through our newsletters.

Please do not worry, you will be able to pick up a replacement  pack during the weekend of the race from the Help Desk. The Help Desk opening times can be found in the Race Village section of these FAQ's. To have another pack re-issued you must bring proof of entry, this can be a confirmation email and photo ID (driving licence or passport).

No – your chip is already attached on the back of your race bib. Your chip will automatically start when you cross the start line and stop when you cross the finish line. You don't need to do anything.

Yes, there is no need to panic if the number on your bib is different to your chip timing number. Please do not attempt to remove your timing chip as this may cause a technical error and risk it not working on race day. The most important thing is that the number on the envelope you received your race pack in matches the number on your race bib.

All Nottingham Post Corporate Challenge race packs will be delivered to you at the addresses provided on entry. For more information please refer to the Nottingham Post Corporate Challenge section in these FAQs below.

STARTING ZONES

The Robin Hood Half Marathon starts at: 9.30am. The Robin Hood Mini Marathon in partnership with Ikano Bank will start at 10am after the Half Marathon has started. Therefore, if you are running in the Half Marathon you will not be able to watch or participate the Robin Hood Mini Marathon in partnership with Ikano Bank. 

All runners will be issued with a colour coded race number that reflects the estimated finish time you provided to us on your entry form. When you arrive at the start line, you will see the different coloured start zones which match the bib colours. You should start in the allocated colour/time zone that is shown on your race bib. 

You will be in the same zone as other runners who have the same estimated finish time as you – so make use of it and buddy up!

The start will go in waves with each coloured zone being released separately.

Please do not worry if it takes a little time to cross the start line, this will not affect your chip time which will start when you pass under the gantry.

The estimated timing allocation for each coloured zone are subject to change. The final starting zones will be confirmed nearer the time.

Yes the Robin Hood Mini Marathon in partnership with Ikano Bank has two waves. Allocated by age the first wave will be participants age 11 and over including Nottingham Post Corporate Challenge runners. The second wave is age 10 and under plus all accompanying adults.

Yes you can amend your estimated finishing time if your Race Pack has not already been processed. To amend your entry log into your profile and change your finisher time there.

However, if you are unable to amend your entry this means that your Race Pack has already been processed and you are no longer able to change coloured zones.

The start line is on Victoria Embankment. All starting zones will be clearly sign posted with coloured flags. All zones will be marshalled - please note that if you try to enter a different coloured zone to what is on your race bib you will be stopped by the marshal.

T-SHIRTS & MERCHANDISE

Your Merchandise (e.g. T-shirt, Hoodie, Snood, Bib Clips or Pace Bands) will arrive in your Race Pack. We expect all runners to receive their Race Pack 10 days before the event. If you have not ordered postage your merchandise will be with your Race Bib when you collect it on Friday 24th or Saturday 25th September.

Your VIP Race performance T-shirt will be included in your Race Pack if you ordered postage. If you have not ordered postage your T-shirt will be with your Race Bib when you collect it on Friday 9th or Saturday 10th April.

You can add any Merchandise to your order by going to the SHOP pages. If your Race Pack has not been processed, your merchandise will be with your Race Pack (either posted or collection). If your Race Pack has been processed, your merchandise will be collection only. 

If your Race Pack has been processed you can also purchase merchandise from the Merchandise Tent in the Race Village.

Yes from the Merchandise Tent on the Race Village.

Yes, you can exchange your merchandise for a different size at the Merchandise Tent in the Race Village.

It must be unworn and you must bring a copy of your proof of transaction which was emailed to you after your purchase.

Please be aware that we will have a limited amount of stock available for each size.

Your iTAB of your personal chip time will be sent to you as separately to go on the ribbon of your medal. All iTABs will be dispatched after the official race times have been confirmed, they will be posted to the address you entered on your race entry.

You can add an iTAB to your entry if your Race Pack has not been processed by going to the iTAB page on the website. 

If your Race Pack as been processed you can order an iTAB directly from iTAB. We will add the link to the iTAB page once all Race Packs have been processed. 

TRAVEL & TRANSPORT

For all travel and transport updates please visit our website page here.

RACE VILLAGE

Victoria Embankment Recreation Ground, The Meadows, Nottingham, NG2 2JY
For a list of the available facilities click here

The Race Village will be open at the following times:

Saturday* - 8.30am - 4.00pm

*Partial opening

Sunday - 7.00am - 3.00pm

Help Desk opening times:

Saturday - 8:30am -4:00pm

Sunday - 7:00am-3:00pm

Yes, baggage tents are located in the Race Village. Your baggage label will be with your Race Bib and matches your race number, please ensure to attach it to your  bag, then hand it in to a member of the baggage tent team.

To retrieve your bag at the end of the race all you have to do is show your running number at the baggage tent.

Please note: Whilst we will do our utmost to protect your bags, organisers cannot be held responsible for valuables left in a baggage tent - you leave all belongings at your own risk.

There are no showers or changing facilities available on site.

Yes, we always order lots of extra toilets within the Race Village. 

You'll find lots of activities and services in the Race Village including a merchandise tent, first aid, refreshments, VIP tent, massage and physio, toilets, Help Desk and a wide range of entertainment.

Yes, but please bear in mind that with over 13,000 people, the race village will be extremely busy. Therefore, for the safety of your dog and other runners all we ask is that you keep them on a lead.

THE NOTTINGHAM POST CORPORATE CHALLENGE

Four – 2 members running the Robin Hood Half Marathon and 2 running the Robin Hood Mini Marathon in partnership with Ikano Bank.

Six with a maximum of 3 people running the Robin Hood Mini Marathon in partnership with Ikano Bank and 3 running the Robin Hood Half Marathon.

All Nottingham Post Corporate Challenge race packs will be delivered to you at the addresses provided on entry.

Make sure you wear your wristbands, provided with your Race Packs as these are needed to gain access. 

Robin Hood Half Marathon runners - please check in no later than 8:00am.

Robin Hood Mini Marathon in partnership with Ikano Bank runners - please check in no later than 9:00am

Please also factor in the time it takes to walk from the tent to the start line on the Embankment (approx.5-10 mins).

The Nottingham Post Corporate Challenge tent will have its own baggage drop off point.

Please hand your baggage to a member of event staff. 

Please note: Whilst we will do our utmost to protect your bags, organisers cannot be held responsible for valuables left in your bag - you leave all belongings at your own risk.

Robin Hood Half Marathon runners will start in the red zone.

Robin Hood Mini Marathon in partnership with Ikano Bank runners will start in the pink zone.

Your Nottingham Post Corporate Challenge T-shirt will be sent to you with your race pack. This will be the size which was inputted on your entry.

Yes, if you wish to exchange your T-shirt for a different size you may do so at the corporate registration desk. Please be aware that we do have a limited amount of stock available for each size and is based on a first come first served basis.

Before the race we ask that you do not bring guests into the corporate tent, as there will be many teams registering and may be crowded. After the race, we will allow one or two guests with each runner, however, to enter they must be accompanied by the runner wearing the wristband. Please not :the refreshments within the tent are strictly for the runners only.

Your team members will receive their individual times via email. Provisional results for the teams will be posted online on the evening of the race, however, please bear in mind that these results are provisional as the official results take between 3 – 5 working days to finalise.

If your team has come 1st, 2nd or 3rd (congratulations!) the Team Leader will be contacted with details of how to collect your team's prize.

VIP ENTRIES

Anyone can enter as a special VIP. VIP entry includes: Half Marathon race entry, Official VIP Race Performance T-shirt, VIP Hospitality Tent with Bag Drop, Free Race Photograph, Post-Race Massage and Post-Race refreshments.

The VIP Tent is located in the Race Village, adjacent to the finishing straight of the race.

Before entering the VIP tent you will need to collect your wristband from the registration table just outside the VIP tent.

Only VIP guests, who have paid for access to the VIP tent, will be given a guest wristband. If you are not a VIP runner or VIP guest then you will not be allowed access to the VIP area.

Yes, there is a baggage drop off area in the VIP tent. Make sure you physically hand your bag to a member of staff and not just leave it on the ground. Please note that you do leave your bags at your own risk and the organisers cannot be held responsible for any losses.

Your VIP T-shirt will be included in your Race Pack.

Yes you can exchange your T-shirt in the VIP area. Please note however there are only a limited number of sizes available.

ROUTE

The Robin Hood Half Marathon course is 21K or 13.1miles. The Robin Hood Mini Marathon in partnership with Ikano Bank course is 2.5km or 1.5miles.

The course is flat/ undulating. While the race is run predominantly on the road, there are areas that are rougher and occasionally uneven; you may wish to consider the type of running shoes you wear particularly if it is wet.

There will be pace runners for the Half Marathon every 5 minutes between 1.20 - 2.30 plus a 3.00 hour pacer.
Click here for more information
.

Please note our pacers do their very best to hit their targets, they will be running to a chip time, not a gun time therefore please bear this in mind.

For health and safety reasons, we recommend earphones or any device which may impede hearing/listening to instructions both before and during the race are not used. Whilst bone conduction headphones are approved for use in road races under UKA rules of competition, we still recommend that you do not wear them.

Water and Sports Energy Drinks will be available around the Half Marathon course. Please sip slowly - this will top up your energy levels to help you finish strong. Please ensure to stick to your pre-race hydration routine, please do not feel like you have to drink at every station. Water and Sports Energy Drinks will also be available on the finish line, these will help you rehydrate and kick start your recovery process post-race.

Yes. Medical services provided by St John Ambulance will be located around the course, as well as at the start line, near the finish area and in the Race Village to ensure your safety.

Yes, there will be limited toilets are available at each water station.

Yes there are marshals at every road junction and anywhere you could make a decision to ensure you go the right way and to cheer you on. Please note most of our marshals are volunteers or Charity partners so high five them too!

Yes. There is plenty of entertainment to look out for including bands, DJs, dancers and cheering points. Spread out around the course they will help keep you motivated and some might even put a smile on your face!

Yes. We have a legal obligation to re-open the roads by a certain time. This is approximately 4 hours after the race has started. If you are still running when we need to re-open the roads you maybe asked to move to the path. If you think you will be longer than 4 hours, please get in contact with us via email at info@goldlineevents.co.uk where we will be more than happy to discuss how we can assist you to take part.

Yes of course! However we recommend practising in your costume beforehand. If your outfit includes any other equipment other than clothing/shoes please get in touch with us as there may be other requirements to ensure the safety of other participants.

No. Participants are not permitted to use any of the above or similar in the event and those attempting to do so will be prohibited from starting and may be forcibly removed from the course mid-race where necessary. Likewise, anyone attempting to start or join the race in any outfit that we, in our absolute discretion, deem unsuitable and/or dangerous to other competitors or spectators, will not be allowed to start the event or, if on the course, may be forcibly removed from the event.

Yes, all finishers in all races who cross the finish line will get a medal! Please ensure to take yours from one of our volunteers as you walk through the finish funnel as you cannot go back to collect one, once you have exited the finish funnel.

RESULTS

The results will be available online on the evening of the race and will be published in the Nottingham Post.

Please note when first published the results are provisional, the official results are normally confirmed 3-5 working days after the event. Should you have any queries regarding your provisional result then please email us straight away at info@goldlineevents.co.uk.

The Schools Challenge results take a little longer to work out and cannot be done until the main results are official. The Schools Challenge results normally take between 2 to 3 weeks to confirm.

If your child or school has won a prize you will be contacted via email and invited to the special awards evening. The Schools Challenge results are not published.

DEFERRALS, TRANSFERS & REFUNDS

Yes. If you entered 2020 and have not chosen one of the other options available to you your entry has been deferred. If you log into your order you can see it has been tagged ‘Deferred to 2021’.

If you are injured and cannot take part you can apply for a FREE deferral to the following year. Applications to defer will be opening shortly. When available, the link will be published here. 

Deferred entries are non-transferable and can only be deferred to the following year's race and cannot be rolled over to another year.  If your deferral request is confirmed your race entry to the following year will be FREE of CHARGE. If you Protected Your Entry your deferred entry will be covered, which means you are still guaranteed a full refund on your race entry if your deferred entry is cancelled for whatever reason. Once a Non-Protected Entry deferral request has been accepted they are non-refundable.

Deferrals will be assessed at the end of each month up to one month before an event, after this time we will not have time to access any deferral requests until two weeks after the event. Once your deferral has been confirmed you will receive an email confirming your deferral with a unique code to enter the following year's event.

Once your deferral has been accepted your entry will show a tag ‘Deferred to (the year it has deferred to)’.

If you purchased any of the following items they will be deferred with your entry when your deferral is confirmed: VIP guests, iTAB, Snoods, Bib Clips, Pace Bands, Results supplement and Car Parking (Reading only).

Other items such as Race T-shirts, hoodies and tops etc. will only defer with your entry if we have not already produced them on your behalf, if we have produced your merchandise they will be sent to you once your deferral is confirmed. Please note they will be sent to the address on your race entry, if this has changed email info@goldlineevents.co.uk

Please make sure you are selecting the correct entry type, when you receive your unique code it will tell you what entry to choose e.g. Half Marathon Non-AAA. Then, copy and paste your code ensuring that no extra spaces are copied. If copy and pasting does not work then try entering the code manually.

Please note: codes are case and space sensitive.

If you are still experiencing issues with your code please email us straight away at info@goldlineevents.co.uk with your name, the race you are trying to enter and the best contact details for you.

We understand that last minute injuries and illness can occur and you may not be able to inform us immediately, therefore, we will still be accepting deferral requests up until two weeks after the event. However, please note that if you start in the race on the day and then pull out you will not be accepted for a deferral.

No, all deferrals are only valid for one year from the original year of entry and cannot be rolled over to the next year.

If you protected your entry against cancellation when you booked you will receive a full refund on your entry provided you informed us before the race started. This covers all eventualities including if you want to cancel your entry for any reason, if the race is postponed and you can’t make the new date or if it is cancelled. If you did not protect your entry you can claim a partial refund if you cancel your entry before we start to process your race pack. To find out more go to the Cancellation & Refund Policy here 

Duplicate entries made in genuine error will be refunded in full. However, we reserve the right to cancel all duplicate entries without refund if we have reason to believe that duplicate entries have been deliberately made with the intention of re-sale.

As your entry is linked to your profile, you are unable to transfer it to another runner. However, we can transfer your entry to another person provided that your race pack has not been processed. Please email info@goldlineevents.co.uk with all of the new runner's information, together with proof of your purchase.  Please do not give your race bib to another runner under any circumstances as this can lead to both you and the other runner being disqualified from this and other races under UKA rules.

Entries cannot automatically be transferred from one event to another. If you are unable to attend and would like your entry transferred to another race please email info@goldlineevents.co.uk with your request. Each request is individual and as such will be assessed on an individual basis.

GETTING INVOLVED

Yes, we welcome all supporters.

Great, we're always happy to hear from new performers. Please email info@goldlineevents.co.uk

It is great news that you wish to help us and be part of helping make this day special for our runners. Please contact us at: info@goldlineevents.co.uk and we'll send you an application form.

On Race Day thousands of runners will take part in this iconic event and will be raising thousands of pounds for local and national charities.

If you are interested in booking a trade space or catering concession at one of Nottingham's largest mass participation events, please email info@goldlineevents.co.uk

CONTACT US

If you haven't been able to find the answer to your question in the information above please contact us.