FAQs

RACE ENTRY
1. What is the minimum age to enter the race? Half Marathon participants will need to be 17 years of age on race day. Mini Marathon participants will need to be 4 years of age on race day (any child under the age of 11 must be accompanied by a responsible adult, who must also enter the race via the entry system – failure to do so may cancel the child's entry). Please note that there is no upper age limit for the Half Marathon. 2. How do I qualify for UKA Affiliated entry? To qualify for UKA Affiliated entry, your running club must be recognised via the UKA Governing Body. For a list of the Affiliated clubs located in the UK, please click here. If your club is missing from the list please contact us: info@goldlineevents.co.uk 3. What is a Guaranteed Fundraiser entry? By signing up to be a Guaranteed Fundraiser you have promised to raise a minimum of £50 for our headline charity, Cancer Research UK. As a thank you from us you will receive £5 off your half marathon race entry fee. Your details will be passed to Cancer Research UK so they can contact you and support your fundraising. We will also require evidence of your fundraising and failure to do so may result in your race pack being delayed. If you don't raise the minimum fundraising amount you may be asked to pay £5 back before your race pack is issued. 4. How do I know if my online entry was successful? If your entry has been success you will receive your payment confirmation from Worldpay and an entry confirmation from Goldline Events with your race reference number. Please keep a safe copy of your reference numbers as these will be your very own details to log in. 5. I entered as a 2018 deferral and don't have a Worldpay reference number. If you successfully deferred your entry from the 2018 event then you should have received an email with a discount code to re-enter for 2019. Please keep your discount code safe, as this is used as your 'Worldpay' reference number. 6. When do entries close? Please check the website for updates. 7. Are there Half Marathon, Mini Marathon or Corporate Challenge entries on the day of the race? No, we cannot accept any entries on the day on the race. 8. Are there Nottingham Mile Challenge entries available on the day of the race? Yes, but we advise runners to sign up prior to the event to avoid disappointment, as we only have a limited number of places available on the day. 9. Can we pay / enter as a group / company? Yes, groups of 10 or more entrants can enter together and pay by one invoice, please email info@goldlineevents.co.uk to apply for a group entry. 10. Can I take part in a day wheelchair? Yes you can, however to ensure your safety and the safety of other participants, please email: info@goldlineevents.co.uk so we can ensure you are allocated a suitable start zone. 11. What happens if I get injured? If you get an injury, we recommend you should go to your GP and/or a physiotherapist for advice. Hopefully your injury will recover and you will be able to take part. However, if it does not and you are not able to participate you can apply to defer your entry. To apply for a deferral for 2019 to enter 2020, please click here.
RACE PACKS
1. When do I receive my race number? Race Pack Collections: Race packs, including your race number, luggage tag and T-shirt (if ordered) for 2019 will be available for collection from the Race Bib Collection tent at the Race Village:
Friday 27th September Victoria Embankment Recreation Ground
The Meadows
Nottingham, NG2 2JY
15.30 – 18.30
Saturday 28th September 09.30 – 16.00
Please remember to bring a copy of your race entry confirmation email with a form of ID.
Please note there are no collections on Sunday.

Race Pack Posted: If you requested your race pack to be posted to you, then we would expect you to receive your race pack by the following dates: If you entered before the 12th August we expect you to receive your race packs the week commencing 26th August. If you entered between 12th August and the 9th September we expect you to receive your race packs week commencing 16th September. Please note your race pack will be sent to the address you have provided on your entry form. 2. I entered as part of a Corporate Challenge Team, when do we get our race packs? All Corporate Challenge race packs will be posted to the team leader directly. 3. I entered the Nottingham Mile Challenge, when should I receive my Race Pack? All Nottingham Mile Challenge Rack Packs (which will include your race number, luggage tag and t-shirt) will be available for collection only from the Race Bib Collection Tent at the Race Village on Friday 27th September 3:30pm – 6:30pm or from 09:30am on Saturday 28th September. 4. I am an international runner, will I receive my race pack in the post? No, unfortunately we do not post internationally. You will be able to collect your race pack from the Race Bib Collection tent in the race village. Please remember to bring a copy of your race entry confirmation email with a form of ID. 5. I have moved house/changed address since entering; can I change my contact details? If your race pack has not been processed, then you can amend your entry by clicking here. If the system does not allow you to amend your entry then it means your race pack has been processed and unfortunately, we are unable to amend your details. 6. What happens if my race pack doesn't arrive in time or lose my race number? Please do not worry, you will be able to pick up a replacement race pack on Saturday or Sunday from the helpdesk. The help desk opening times can be found in the race village section of the FAQ's. To have another pack re-issued you must bring proof of entry, this can be a confirmation email, ID or bank statement. 7. My chip number is different to my bib number, is this normal? Yes, there is no need to panic if the number on your bib is different to your chip timing number. Please do not attempt to remove your timing chip as this may cause a technical error and risk it not working on race day. The most important thing is that the number on the envelope you received your race pack in matches the number on your race bib.
THE NOTTINGHAM MILE CHALLENGE


ENTRIES

1. Is there a minimum age to enter? The minimum age to enter is 4 years old. Younger children pushed by a paying adult in a buggy, pushchair or wheelchair can take part and must be accompanied at all times in any category. Children under 11 years must have an accompanying paying adult with them at all times. 2. Do children need to be accompanied? All participants under age 11 must have an accompanying paying adult with them at all times. 3. Will the results of participating adults count in the Under 11 Category? No. Although we will publish accompanying adults results separately they will not be part of the overall results of this category. 4. What if I need help to complete the Nottingham Mile Challenge? Any participant who requires a helping hand around the course is welcome to bring a friend or family member free of charge. Please enter your category first and then email your request to info@goldlineevents.co.uk with your surname and race reference number. 5. Can I take part with my Guide Dog? Yes, your four legged friend can help you around the course, however man's best friend must be on a lead at all times and be used to running in a crowd. If you are not sure please contact info@goldlineevents.co.uk 6. Do I have to have a disability to enter? Not at all. Entry to the Nottingham Mile Challenge is open to all, regardless of age or ability. We encourage everyone to take part in all categories as we want our event to be as inclusive as possible. 7. I'm unable to take part; can I transfer my entry to a friend of family? Entries to the Nottingham Mile Challenge are not transferable under any circumstances. If a person is found to be running in another runners bib, then they face disqualification and potentially refused entry into future races. 8. Can I enter on the Day? If a Category is not sold out – Yes you can enter on the day at the Help Desk in the Race Village before 10.00am. Please note the cost to enter on the day will be £15.00 per participant. 9. Can we pay / enter as a group / company? Yes, groups of 10 or more entrants can enter together and pay by one invoice, please email info@goldlineevents.co.uk to apply for a group entry.


RUN INFORMATION

1. What time does the Nottingham Mile Challenge start? The first category starts at 10.30am, with the rest of the categories following in waves. We recommend everyone arrives by 10.00am to take advantage of the warm up and race village facilities. 2. What time will the Nottingham Mile Challenge finish? The Race Village opens at 09.00am and closes at 3.00pm 3. What equipment is allowed? We welcome all sorts of mobility aids on the course. 4. Is this a competitive event? The emphasis is on FUN and inclusivity. It's about coming together to support each other in a series of mile race categories. However, it can be competitive if you want it to be as each category will be chip timed. 5. Are there cut-off times? No there are no cut-off times. Everyone will be given the time they need to finish the race. 6. Is there a capacity for the races? Yes, each category will be a maximum size to ensure the race is safe for all abilities to take part. 7. Will I be able to find out my run time? Yes, all categories will be chip timed and the results will be published on our website later on the day. 8. Do I need to raise money for charity? If you have bought your own place no, but we encourage everyone to fundraise for one of our official charities and support the essential work they do.


FACILITIES

1. Is there anywhere to leave my bag? Yes, the main baggage tent on the Race Village will be open from 09.00am. Your baggage label will be located within your race pack as a separate tag, this will be the same number as your race number. Place your tag in a prominent position. Be sure to keep this tag safe, loss of your baggage tag will not only delay your start but also delay the collection of your bag. *Although your bags will be in a safe environment please don't bring any valuables with you to the event. The organisers cannot accept responsibility for valuables left in the baggage tent and you leave this at your own risk. 2. To retrieve your bag at the end of the race all you have to do is show your running number at the baggage tent. Although your bags will be in a safe environment please don't bring any valuables with you to the event. The organisers cannot accept responsibility for valuables left in the baggage tent and you leave this at your own risk. 3. What else is there to do? There will be plenty to do and see on the Race Village including family entertainment and fun activities, there's also lots of tasty food and a bar to keep you hydrated. 4. Are spectators welcome? Yes, we want to see your friends and family on the day to support you and enjoy the pre and post run entertainment and all the facilities in the Race Village. Everyone is welcome and encouraged. 5. Will there be an accessible viewing area? Yes, a free-to-view area accessible for wheelchairs and other equipment will be provided in a prime position, close to the start/finish line. This will be a first come first served basis, which will not need to be pre-booked. If large groups of disabled spectators wish to pre-arrange access to the area this is possible. 6. What if I don't feel comfortable in large crowds? The nature of the Nottingham Mile Challenge event means there will be lots of people and noise around Victoria Embankment. However, we are aware that some people can become anxious in large crowds. With this in mind, there will be quiet areas in the Race Village for anyone looking for a quite space.

If you have any concerns please email info@goldlineevents.co.uk
7. Is there parking and Blue Badge? Yes, A limited amount of free car parking and blue badge parking will be available on part of the Recreation Ground on Victoria Embankment (NG2 2JY); on a first come first served basis. As the car park entrance on Victoria Embankment is on the course there are entry and exit time restrictions. Entry to the car park will close at 10.00am or once it's full, cars cannot exit until the last run has finished and everyone is off the course. Nottingham has a great public transport system, including buses and trams to Victoria Embankment.

For more information see our Travel Information page.
STARTING ZONES
1. What time does the race start? The Half Marathon starts at: 9.30am The Mini Marathon will start at 10am after the Half Marathon has started. Therefore, if you are running in the Half Marathon you will not be able to watch or participate the Mini Marathon. 2. How does the race start work? All runners will be issued with a colour coded race number that reflects the estimated finish time you provided to us on your entry form. You can only start in the allocated colour/time zone that is shown on your race number. Please do not worry this will not affect your chip time, as your chip will start when you pass under the gantry so don't worry if it takes a while to get to the start line. 3. What are the estimated times for the different coloured start zones?
White: Elite
Yellow: Sub 1.40
Red: Sub 1.55
Blue: Sub 2.05
Gold: Charity
Green: Sub 2.30
Orange: 2.30.00 Plus
Please note all start zone timings are subject to change.
Sub 1.40 means anyone who has a finisher time including and under 1 hour, 39 minutes and 59 seconds.
4. Will the Mini Marathon have coloured waves too?
First Wave – Pink: Age 11 & over (including corporate challenge mini marathon runners).
Second Wave – Purple: Age 8, 9 and 10 years (plus accompanying adults).
Third Wave – Black: Age 7 & Under (plus accompanying adults).

Please make sure you start in your allocated zone, failure to do so will result in disqualification in the Schools Challenge Results.
All competition results for the Schools Challenge will be based on your gun time and NOT your chip time.
5. My trainings been going well/poorly and my estimated time does not reflect my current fitness levels should I start in a different zone? No, we are afraid you must stick to your allocated colour zone, you can move to the front/back of your zone depending on your fitness level. 6. Are the different coloured start zones easy to find? All starting zones will be clearly sign posted with coloured flags. All zones will be marshalled, please note that if you try to enter a different coloured zone to what is on your race bib you will be stopped by the marshal.

T-SHIRTS & MERCHANDISE
1. When will I receive the T-shirt that I ordered with my race entry? Your T-shirt will arrive with your race pack if you have ordered postage, we expect all runners to receive their race pack around two weeks before race day. If you have not ordered postage your T-shirt will be with your Race Bib when you collect it on Friday 27th or Saturday 28th September. 2. I didn't order a Technical T-shirt when I entered the race, can I order one now? Yes, but T-shirts are subject to availability and will not be available for delivery and will only be available for collection from the Race Village. 3. When do I need to order a T-shirt by to receive it before Race Week? Orders must be received by midnight, Sunday 8th September 2019 to be received before Race Week. After 8th September, orders can be placed subject to availability and collected from the Race Village Retail tent on Race Day. 4. Can I buy a technical t-shirt on the day? Yes, there will be a number of T-shirts and Long sleeve tops available to purchase from the official merchandise tent in the Race Village. The Retail tent will be open from 9.30am to 4pm on Saturday 28th September 2019 and from 7am to 4pm Sunday 29th September 2019. 5. My T-shirt does not fit, can I exchange this for a different size? Yes, if you wish to exchange your T-shirt for a different size you may do so in the Race Village on Saturday 10am – 4pm and on Sunday 29th from 7am. You must bring a copy of your proof of transaction which was emailed to you after your purchase. Please be aware that we do have a limited amount of stock available for each size and is based on a first come first served basis. 6. I bought an iTAB with my entry, when should I expect to receive this? Your iTAB of your personal chip time will sent to you as a separate attachment to go on the back of your medal. All iTABs will be dispatched after the official race times have been confirmed, they will be mailed to your home address which was stated on your race entry form. 7. I didn't buy an iTAB when I originally entered, can I purchase one now? You can still amend your entry to include an iTAB.
TRAVEL & TRANSPORT

For all travel and transport updates please visit our website page here.

Please check this page closer to the event as we will be providing travel and transport updates which will be useful for all participants and residents.

You will also be able to find more information on:

  • Road Closures
  • Parking
  • Buses
  • Trams
  • Trains
RACE VILLAGE
1. Where is the race village? Victoria Embankment Recreation Ground, The Meadows, Nottingham, NG2 2JY
For a list of the available facilities click here
2. What time does the race village open? The race village and facilities will be open:
Saturday 28th September Victoria Embankment Recreation Ground
The Meadows
Nottingham, NG2 2JY
09.00 – 15.00
Sunday 29th September 07.00 – 16.00
3. Help Desk opening times:
Saturday 28th September Victoria Embankment Recreation Ground
The Meadows
Nottingham, NG2 2JY
08.30 – 16.00
Sunday 29th September 07.00 – 15.00
4. Is there anywhere to leave my bags while I'm running? There is a Baggage tent situated in the race village.
Your baggage label will be located within your race pack as a separate tag, this will be the same number as your race number. Place your tag in a prominent position. Be sure to keep this tag safe, loss of your baggage tag will not only delay your start but also delay the collection of your bag. To retrieve your bag at the end of the race all you have to do is show your running number at the kit tent.
To retrieve your bag at the end of the race all you have to do is show your running number at the kit tent.
(The organisers cannot accept responsibility for valuables left in the Kit tents and you leave this at your own risk).
5. Are there showers and changing facilities? There are no showers but there are changing facilities available on site. 6. What other facilities are in at the race village? You'll find lots of activities and services in the race village including a retail tent, first aid, food and drink, VIP tent, massage and physio, toilets, help desk and a wide range of entertainment. 7. Can I bring my dog? Yes, but please bear in mind that with over 13,000 runners and their supporters the race village will be extremely busy. Therefore, for the safety of your dog and other runners all we ask is that you keep them on a lead.
CORPORATE CHALLENGE TENT
1. How will we receive our race packs? All Corporate Challenge race packs will be delivered to the team leader at the addresses provided on entry. 2. Where can we leave our bags? The corporate challenge tent will have its own baggage drop of point, please hand you baggage to a member of staff. The organisers cannot accept responsibility for valuables left in the Kit tents and you leave this at your own risk. The organisers cannot accept responsibility for valuables left in the Kit tents and you leave this at your own risk. 3. What coloured zones do we start in? If you are running in the Half Marathon then all corporate challenger runners will start in the red zone. If you are running in the Mini Marathon then you will start in the PINK zone. 4. When do we get our T-shirts? Your corporate challenge T-shirt will be within your race pack. This will be the size which was inputted on your entry. 5. If my T-shirt does not fit, can I exchange this for a different size? Yes, if you wish to exchange your T-shirt for a different size you may do so at the corporate registration desk. Please be aware that we do have a limited amount of stock available for each size and is based on a first come first served basis. 6. Can I bring guests into the tent? Before the race we ask that you do not bring guests into the corporate tent, as there will be many teams registering and may be crowded. When registering, you will be given a wristband, please make sure you have this on you to be allowed back into the tent after the race. After the race, we will allow one or two guests with each runner, however, to enter they must be accompanied by the runner wearing the wristband. The refreshments within the tent are strictly for the runners only!
VIP TENT
1. How do we get our VIP wristbands? Before entering the VIP tent you will need to collect your wristband from the registration table just outside the VIP tent. 2. Can I have a guest with me? Only VIP guests, who have paid for access to the VIP tent, will be given a guest wristband. If you are not a VIP runner or VIP guest then you will not be allowed access to the VIP area. 3. Can we leave our bags in the VIP tent? Yes, there is a baggage drop off area in the VIP tent. Make sure you physically hand your bag to a member of staff and not just leave it on the ground. Please note that you do leave your bags at your own risk and the organisers cannot be held responsible for any losses. 4. What does the VIP Package include?
  • Half Marathon Race Entry
  • Official VIP T-Shirt
  • VIP Finish Line Tent Access
  • Pre-race hot beverages
  • Free Post Race Photograph in the VIP tent
  • Post-Race Massage – Please note there may be a waiting time for post-race massage.
  • Post-Race Pasta Meal (from 11:30 am onwards)
  • Baggage Drop
ROUTE
1. How long is the course? The Half Marathon course is 21K or 13.1miles. The Mini Marathon course is 2.5km or 1.5miles. 2. What type of running surface is the race on? The course is flat/ undulating. While the race is run predominantly on the road, there are areas that are rougher and occasionally uneven; you may wish to consider the type of running shoes you wear particularly if it is wet. 3. Are pace makers available? There will be pace makers for the Half Marathon every 10 minutes.
Click here for more information
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Please note our pacers do their very best to hit their targets, they will be running to a chip time, not a gun time therefore please bear this in mind. 4. Can I wear earphones/listen to music during the race? For health and safety reasons, we recommend earphones or any device which may impede hearing/listening to instructions both before and during the race are not used. Anyone seen wearing earphones may be asked to remove them and may be disqualified from the race. 5. What refreshments are available out on the course? Water and Energy drinks will be available around the Half Marathon course. Grab a bottle or pouch and sip slowly this will top up your energy levels to help you finish strong. Please ensure to stick to your pre-race hydration routine, please do not feel like you have to drink at every station. Water and Energy drinks will also be available on the finish line, these will help you rehydrate and kick start your recovery process post-race. 6. Are there any first aid points on the course? Yes medical services are located around both courses (including at every drinks station) and at the start and finish areas to ensure your safety. 7. Are toilets available on the route? Yes, there will be limited toilets are available at each drinks station. 8. Is the course fully marshalled? Yes there are marshals at every road junction to ensure you go the right way and to cheer you on. Please note most of our marshals are volunteers. 9. Is there entertainment around the course? Yes, in 2018 there were cheerleaders, bands and cheering points, look out for more of the same in 2019. Once we have our entertainment confirmed we will post a list of what you can find where on route. 10. Is there a time limit on finishing the race? Yes, we will close the Half Marathon course at 1.30pm (4 running hours). This is a legal requirement to enable us to re-open the roads in the time agreed by the Emergency Services and Nottingham City Council. 11. Can I run in fancy dress? Yes of course! However we recommend practising in your costume beforehand. If your outfit includes any other equipment other than clothing/shoes please get in touch with us as there may be other requirements to ensure the safety of other participants. 12. Can I take part on a bike, stilts, roller skates, skate boards or pushing a buggy? No. Participants are not permitted to use any of the above or similar in the event and those attempting to do so will be prohibited from starting and may be forcibly removed from the course mid-race where necessary. Likewise, anyone attempting to start or join the race in any outfit that we, in our absolute discretion, deem unsuitable and/or dangerous to other competitors or spectators, will not be allowed to start the event or, if on the course, may be forcibly removed from the event. 13. Will I get a medal at the finish? Yes, all finishers in all races who cross the finish line will get a medal! Please ensure to pick up your medal when you walk through our finish funnel. At the finish the runners will also receive water, a sports drink and a foil blanket. 14. When and where will the results be published? The results will be available online on the 29th September on this website; they will also be printed in the Nottingham Evening Post the following day. Please note these results are provisional, the official results are normally confirmed 2-3 days post event.
DEFERRALS
1. I wish to defer my entry, how do I apply? To apply for a deferral please click here. 2. Can I get a refund? No, as stated in our terms & conditions there will be no refunds. Entries may be deferred until next year's event only in the case of injury or illness which must be supported by a note from a relevant practitioners i.e. a doctor or a physiotherapist. 3. Can someone else run in my place? No, under no circumstances can a runners number be transferred to someone else. If a person is found to be running in another runners bib, then they face disqualification and potentially refused entry into future races. 4. I have double booked and now can't attend, will I still get a deferral? No, as stated in our terms & conditions deferrals will only be given to cases of illness or injury and no refunds will be given. It is the runners responsibility to check before entering that they are able to run and once registered this means they have accepted our terms and conditions. 5. When do you stop accepting deferrals? We understand that last minute injuries and illness can occur, therefore, we will still be accepting deferral requests until Monday 8th October. However, please note that if you start in the race on the day and then pull out you will not be accepted for a deferral. 6. I have submitted my deferral for 2019, when will this processed? Once you have submitted your deferral online you should expect to receive a confirmation email that your request has been submitted. Please note this confirmation email does not mean that your deferral has been automatically accepted. We shall be processing the deferrals from early October. It is only after the end of October you should expect to receive and email from us to notify you if your deferral has been successful or not. 7. I was accepted for a deferral from 2018 but haven't been given a code to re-enter. Will I automatically be re-entered? No, if you were accepted for a deferral from 2018 it is down to you the runner to re-enter. You should have been emailed a unique code for you to input in order to receive 100& discount off your entry fee. If you have not received this then please get in contact with us straight away either via phone or email. Once entries close we will not be able to assist you further and you will lose your deferred place. 8. If I don't use my deferral can this be rolled over to another year? No, all deferrals are only valid for one year from the originally year of entry and cannot be rolled over to the next year. 9. I received my deferral code but it says it is invalid.
  • Try to copy and paste your code, ensuring that no extra spaces are copied.
  • If copy and pasting does not work then try entering the code manually, please note that this is case sensitive.
  • Make sure that you are entering as non-affiliated otherwise your code will not work. If you do belong to an affiliated club we can amend this for you after you have entered.
  • If you are still experiencing issues with your deferral code then please email us straight away at info@goldlineevents.co.uk. Please state your name, the race you wish to enter and the best contact details for you.
GETTING INVOLVED
1. Can my family and friends come to watch? Yes, we welcome all supporters. 2. I would like to perform as entertainment along the route, who should I contact? We are always welcoming new acts and talents to help entertain our runners along the course. Entertainment is one of the most important highlights for our runners and this really helps them to keep going. If you would be interested in being involved with the entertainment then please email us at info@goldlineevents.co.uk 3. I would like to volunteer, how to I apply to become a race maker? It is great news that you wish to help us and be part of helping make this day special for our runners. Please contact us at: info@goldlineevents.co.uk and we'll send you an application form.
CONTACT US


If you haven't been able to find the answer to your question in the information above please contact us.